Policyholders

Welcome to Blumont Annuity

We’re here to make your life easier.

First and foremost, we are here to pay your pension. We want to give you a first-class experience along the way.

Safety first

You may not have heard of pension insurance before, but it means you are in safe hands. Regulators hold insurers like us to the highest standards, making sure we always have enough money to pay pensions.

We are regulated by the Prudential Regulatory Authority (PRA) and Financial Conduct Authority (FCA) who supervise insurance companies to ensure policyholders are protected and companies are working in their best interests.

A cautious approach

Ways pension schemes de-risk

A service model designed around you

We put policyholders at the heart of everything we do.

Our ringfenced, fully UK-based administration team will answer any queries you have - or you can self-serve using our first-class website. 

We’ve partnered with XPS (Home | XPS Group), an award-winning administrator, who shares our passion for doing things differently. XPS is accredited by PASA, the industry benchmark for pension administration standards, and has market-leading technology and cyber security in place.    

We have a listen-and-learn culture and want to hear from you about any improvements you think we should make. We offer many opportunities to provide feedback through surveys, but we also have a customer testing panel you could join to help shape the future of our service.  

Jamie Dobbin Headshot

“I am proud of our simple service model - we make sure we do the basics well and give extra support where it is needed. You can contact us using your channel of choice, but rest assured that however you interact with us, we’ll make sure you get what you need.”

Jamie Dobbin Chief Customer Officer at Blumont Annuity UK

Our promises

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We put our policyholders first

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We listen to and learn from your feedback

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We communicate clearly

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We deliver on our promises

Extra support available

We understand people have different needs. We are here to help.

Beware of scams

Sadly, fraud across financial services is all too common – and pensions are no exception. Learn how you can avoid scams.

Bereavement support

We understand it can be overwhelming when you’ve lost someone. We are here to support you every step of the way.

Making a complaint

We strive to make your life easier. If we have failed to deliver on this promise, then we want to hear from you.

Update your details

Keep us up to date when your personal details change.